Privacy Policy

Privacy Policy

Introduction

At https://rapidplumbingrepairs.scoopsurge.com (hereafter referred to as “Rapid Plumbing Repairs,” “we,” “our,” or “the Company”), we are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the handling of data collected through our website, applications, services, and products. Our commitment is to comply with relevant data protection laws worldwide, including but not limited to:

• Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
• Quebec Law 25 on the protection of personal information in the private sector
• The General Data Protection Regulation (GDPR) of the European Union
• Brazil’s General Data Protection Law (LGPD)
• California Consumer Privacy Act (CCPA/CPRA), USA
• Colorado Privacy Act (CPA), USA
• Utah Consumer Sales and Service Act (UCPA), USA
• Connecticut Personal Information Protection Act (CTDPA), USA
• Virginia Consumer Data Protection Act (VCDPA), USA
• South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy covers all aspects of our online presence, including but not limited to:

1. Our official website at https://rapidplumbingrepairs.scoopsurge.com.
2. Any mobile applications or software provided by us.
3. Services and products offered through our platform.
4. Interactions between our users and our team via email, phone, or text messages.

Please note that this policy does not extend to third-party services or platforms accessed through links on our website. These entities have their own privacy policies, and we encourage you to review them before using such external services.

Processing Activities

This policy details the practices when:

1. You utilize our applications, services, or products as an authorized user.
2. You visit our websites linked to this Privacy Statement.
3. You engage with us through communications, including newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect several types of personal information:

1. Account Information: Details related to your registration and account creation, such as name, username, and email address.
2. Payment Information: Data required for processing transactions, like credit card numbers, billing addresses, and payment history.
3. Financial Information: Any financial records or details associated with your interactions on our platform.
4. Purchase Information: Product/service purchases, including quantities, dates, and transaction amounts.
5. Mobile Device Identifiers: Unique identifiers from your mobile device for improved user experience.
6. Location Data: Your geographic location data when you interact with our services.
7. Feedback: Comments, reviews, or suggestions provided by users to enhance our services.
8. Social Media Information: Data collected when you engage with us on social media platforms, including your social media account details and interaction history.
9. Product Information: Details about products viewed, purchased, or interacted with on our platform.

We gather this data through various methods, including user input forms, interactions with our applications and services, analytics tools, cookies, and third-party partnerships.

Cookies

Cookies are small text files stored on your browser to enhance your experience and provide insights into user behavior. Our use of cookies includes:

• Strictly Necessary Cookies: Essential for navigating our website and ensuring basic functions.
• Preference Cookies: Remembering your preferences, such as language settings.
• Analytics Cookies: Tracking anonymous data for performance measurement and improvement.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the purpose is fulfilled, we securely delete or anonymize the data to ensure your privacy.

Security Measures

Rapid Plumbing Repairs implements robust security measures to protect your personal information:

• Employing encryption protocols during data transmission and storage.
• Engaging secure third-party processing partners who adhere to strict data protection standards.
• Regularly reviewing and updating our security practices to adapt to emerging threats.

User Rights (Subject to Local Laws)

Depending on your location, you may have specific rights regarding your personal data:

• Access: The right to request access to the personal information we hold about you.
• Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
• Erasure (Right to be Forgotten): Asking for the deletion of your personal data in certain circumstances.
• Restriction: Limiting the use or processing of your data under specific conditions.
• Portability: Receiving a copy of your personal data in a structured, commonly used format.
• Objection: Objecting to the processing of your data for legitimate interests.
• Non-Discrimination: The right to be free from discrimination when exercising your data privacy rights.

To exercise these rights or seek further information, please contact our Privacy Team via the contact details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page with a revised effective date. We encourage users to review this policy periodically for the latest information.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please contact us:

• Email: [email protected]
• Address: [Provide postal address]

We appreciate your trust in handling your personal information. This Privacy Policy demonstrates our commitment to protecting your data and ensuring transparent practices.